Frequently Asked Questions

Find answers to common questions about using Shelterly.

Shelterly is a PG marketplace in Bangalore that helps students and working professionals find verified PGs near colleges, offices, and tech parks. We currently work with 100+ PGs and have helped 200+ tenants find accommodation.
Yes. Shelterly is 100% free for PG seekers. We do not charge any brokerage or service fee.
Simply enter your preferred location on our homepage. You can filter PGs by budget, gender preference, amenities, and sharing type. Each listing includes photos, pricing, and amenities to help you compare easily.
Once you submit an enquiry, our team understands your location, budget, and sharing preference, shares verified PG options, helps coordinate visits, and supports you through the booking process.
Yes. Our team personally verifies every PG listed on Shelterly. We check the location, facilities, pricing, and basic standards before listing.
Click the “Schedule Visit” button on any PG listing. Enter your details and preferred time. The PG owner will confirm, and you’ll receive visit details via WhatsApp or SMS.
A virtual tour allows you to view the PG remotely through a video call (WhatsApp / Google Meet / Zoom), where the owner shows the property live and answers your questions.
Yes. Click the heart icon on any listing to add it to your wishlist. You can view saved PGs anytime from your profile.
No. All rent and deposit payments are made directly to the PG owner. Shelterly acts only as a connecting platform.
Security deposits usually range between 1 and 2 months’ rent, depending on the PG. The exact amount is mentioned on each listing. Always confirm final payment details with the owner.
Rent and deposit terms are set by the PG owner and may be subject to their policies. We recommend confirming all details directly before making payments.
Shelterly can try to assist or mediate where possible. However, agreements are between the tenant and PG owner, and final responsibility lies with them.
Yes. Shelterly offers cashback up to ₹1,000 on select PGs, subject to terms and successful move-in.
We cover high-demand PG locations across Bangalore, especially near colleges, office hubs, and tech parks.
Yes. Your information is used only to help you find accommodation and is never sold or shared with third parties.
No. Shelterly follows a zero-brokerage model for tenants. You do not pay any brokerage or hidden fees to use our platform. All payments like rent and deposit are made directly to the PG owner.
Shelterly helps PG owners find verified student and working professional tenants without charging any upfront listing fees.
Yes. There are no upfront listing charges.
Our team visits your property to verify amenities, take photos, and confirm pricing and location details. The process typically takes 30–60 minutes.
We promote your PG on our platform, match you with high-intent tenants, manage enquiries, follow-ups, and help coordinate visits until booking.
We mainly cater to college students, working professionals, freshers, and new joiners looking for PGs near their college or office.
No. Shelterly is a marketplace, not an operator. You continue to manage rent, rules, and daily operations.
No. All pricing, deposits, rules, and policies remain fully under the PG owner’s control.
No. There is no lock-in. You can pause or stop your listing anytime after informing your respective POC.
End-to-end managed sales process, No upfront cost, faster bookings, verified leads, strong local demand, and a zero-brokerage model for tenants.
You’ll receive visit requests via WhatsApp, email, or SMS. You can confirm, reschedule, or cancel visits easily.
Yes. You can update pricing, availability, photos, and amenities anytime, by informing the POC of Shelterly.
Simply contact our team. We’ll handle verification, photos, and listing for you.

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